Sometimes you make a booking and then life happens and your plans need to change.
Changing a flight on FlySafair is possible, but we must warn you that there are some penalties that will apply.
- We charge a penalty to make the change of R300 per person per flight. This is to cover administrative costs on our side and also to compensate us for the fact that we have to place a once booked seat back onto the market, but with less time to sell it again.
- You will also be charged the fare difference if applicable. If the new flight you want is more expensive than the flight you had before, you will be charged the difference in the fare.
To Change Your Flights Online:
To change your flights online you simply need to log in to our Change Bookings Portal by clicking here. You will need your last name and your booking reference to log in. Once logged in you can review the flights that you've booked. Scroll to the bottom of the page and you will see four buttons offering different options for changes you can make. Simply click the button to make the change you need and follow the prompts.
To Change Your Flights via our Call Centre:
You can also phone our call centre to change your flights on 087 135 1351. A R100 service charge is payable if the changes are made through the call centre.
Time Limit for Changes:
Changes can be made up to 4 hours prior to departure via the website, call centre or at the airport.