Help Desk
Ask for help hereMissed Flights
Missed Flights
Legal
Terms & Conditions
Luggage
Luggage Policy
- How Do You Know if you've Booked Checked-In Luggage?
- Travelling with Photography Equipment
- Musical Instruments
- Packing
- Luggage policy
- Dangerous Goods
Prams & Car Seats
Travelling With Sports Equipment
Pets
Changing Flight Bookings
Changing Flight Dates
Changing the names of passengers
Changing Flight Routes
Adding Bags to a booking
Cancellations & Refunds
Refunds
Booking a Flight
All About Extras
- Priority boarding
- Emergency row or priority seats
- Add-on services
- Pre-selected seating
- Food & drinks onboard
- Travel Protection
Booking Online
See all 16 articlesChanges to your Booking
Special Needs Passengers
Special Medical Needs
Unaccompanied Minors
Blind Travellers
Wheelchair Assistance
Lost Property
Items lost on our aircraft
All About Flying
At the Airport
- Lounge Access
- Struggling to Check-in Online?
- Forms of Identification needed for travel
- What to Expect at the Airport
- Travel Documentation for Under 18s
- Online check-in
Flight Information
On the Flight
Promotions
Deal of the Week
R1 Sale
- Thanks for visiting our R1 Sale
- Do I need a Promo Code
- I would like to pay via EFT or Cash deposit?
- I can't find your R1 fares
- The fare returned is higher than R1?
- Can the call centre or airport assist me to book?
Sign-up for our Newsletters
Group Travel
Bookings for 14 or more
About Us
About our Service
About our Company
General
Advertising / Sponsorships / Trade Exchange & Corporate Social Investment
Our Routes
FAQ
- Why do Car Rental prices on FlySafair look different to First Car Rental's Website
- Flight Schedule Changes
- Credit Cards at the Airport
- Explaining Taxes & Fees
- #FeesMustFall
- Tax Invoices