Help Desk
Ask for help hereCOVID-19 | Important things to know
Changes and Cancellations in Light of COVID-19
Your Safety When Flying
About COVID-19 also being called the Corona Virus
Frequently Asked Questions about Booking & Flying
Booking Flights
- Booking a Flight Online
- Finding Flight Prices Online
- Flight Quotes
- Fares: Lite, Standard & Premium
- How to use a voucher
- CVV Code
Children & Infants
ID Documents
Luggage: What can be taken on board
- Travelling with Photography Equipment
- Musical Instruments
- Packing
- Flying with your bike
- Oxygen Tanks, Generators and Concentrators
- Diabetics and Injected Medication Requirements
Luggage: Luggage Allowances on your Booking
Missed flights and late check-in
Changing Things on Existing Bookings
- How to Add a child or Infant to an Existing Booking
- Changing Your Flight Routes
- Adding a bag / extra bag / sport equipment to your booking
- Changing Passenger Names
- Our Change Bookings Portal
- Changing Your Flight
Optional Extras
- Lounge Access
- Why do Car Rental prices on FlySafair look different to First Car Rental's Website
- Priority boarding
- Extra Legroom
- Emergency row or priority seats
- Pre-selected seating
Check-in (online and at airport)
Flight Prices
The Airport and Flying Process
Special Needs Passengers
- Special Needs Passengers: What to do at the airport
- Service Animals
- Can I bring my own Wheelchair or Mobility Aid
- Special Passenger Assistance
- Blind Travellers
- Wheelchair Assistance
On Board Your Flight
Flight Schedule Changes
Promotions and Sales
- ★ FAQs: The FlySafair Jive for Five, R5 Flight Sale!
- Afterparty 30% Off Sale Terms & Conditions
- Jive for R5 Terms & Conditions
- Deal of the Week
- How to Sign-up to our newsletter
- Marketing promotions