Frequently Asked Questions about Booking & Flying

This section contains articles that provide information on how to make changes, what can and cannot be taken aboard and aircraft as well as what the differences are between different fares.

Booking Flights

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Children & Infants

ID Documents

Luggage: What can be taken on board

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Luggage: Luggage Allowances on your Booking

Missed flights and late check-in

Changing Things on Existing Bookings

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Optional Extras

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Check-in (online and at airport)

Flight Prices

The Airport and Flying Process

Special Needs Passengers

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On Board Your Flight

Flight Schedule Changes

Promotions and Sales

See all 7 articles

Cancellations & Refunds

Group Travel Bookings

Lost Property