Service Animals

All service dogs (guide dog, assistant dog) are carried free of charge, provided the dog is travelling with the owner and the passenger is fully dependent on the animal. Arrangements for the carriage of service animals are to be concluded no later than 48 hours prior to flight departure. Passengers will need to show proof of identity documentation for the service dog, such as a current service Dog ID or relevant documentation, issued by an approved organisation. The service Dog must be fully trained and harnessed and will be seated on the floor in front of the passenger's seat.


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