We expect very high contact volumes, and while we're doing everything we can to beef up our capacity to manage a great influx of calls, we also urge customers to use our website to assist themselves.
Here's how to make a change or cancel a flight to your FlySafair wallet.
1. Go to flysafair.co.za
2. Click on the "My Booking" tab
3. Enter your booking reference and last name to access your booking. Your booking reference would have been emailed to you when you booked with us. You can search for emails from email@example.com.
4. Once within your booking, you can make changes or cancel your reservation by clicking on either option as highlighted below:
Step-by-step Video Instruction