Customers Denied Access to the Airport

All customers will be screened by Port Health Authority before they are permitted to access the airport terminal.

Please be sure that you are aware of the 5 things you need in order to fly. These include:

  1. A Face Mask
  2. A Travel Permit
  3. Port Health Self-Declaration From
  4. ID Document
  5. Boarding Pass

Please note that any passengers who miss their flights as a result of denied or delayed entry will forfeit their tickets.

One of the screenings Port Health will be doing is a temperature screening. Customers who are showing a fever will not be permitted entry to the terminal building.

FlySafair therefore strongly recommends that passengers who are not feeling well take the opportunity to change their flights before departure in order to avoid forfeiting their tickets.

Please click here for advice on how to change flights.

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