FlySafair is offering customers two options in regard to vouchers issued as a result of the cancellation of flights due to COVID19.
Option 1 - Use your voucher and get 20% off* your next flight purchase
- Valid for as long as the voucher it
- Can be used by anyone on any flight
Want to explore option 1? Click here.
Option 2 - A cash refund
- Subject to a 45% cancellation fee
- Processing could take up to 12 weeks due to manual fraud checks
Cash refunds can be requested through our manage booking portal.
- go to www.flysafair.co.za
- log into the My Booking section of the website using your booking reference and the last name of any of the passengers
- click the refund to cash button and follow the prompts