Finding your voucher details

All bookings that were cancelled due to the COVID-19 National Lockdown were refunded as vouchers. You should have received the details of these vouchers via emails sent to you at the time they were cancelled.

If you didn't receive an email, or did but misplaced it, you can always look up the details on our website.

Simply log into the "My Booking" section of our website using your six-letter booking reference and last name.

Check out the video below for step-by-step instructions on how to find your details:

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