Free Changes on Flights Due to COVID-19

Our Standard and Premium Fares include penalty-free changes which customers are free to make through our call centre or on the Manage Bookings section of our website.

As a special measure, we have also included a single penalty-free change per flight on all basic Lite fares for bookings made on or before the 15th of March. This means you can change the date and/or route of your flight without incurring a penalty fee, but you will be liable for fare differences between what you originally paid, and what the new flight you want costs. That means that changing to some flights will be totally free (if they cost the same or less than what you had originally paid) or there will be a fare difference that will need to be settled.

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