Our Unaccompanied Minors service ensures that your child receives the very best care from when you check-in your child to the final arrival. When your child has to travel alone, booking a flight with FlySafair is the next best thing to being there yourself. This service costs an additional R750.
Our Unaccompanied Minors service is available for children aged between 5 and 11 who are flying alone.
The Booking Process for Unaccompanied Minors
Step 1: Submit the unaccompanied minor request form on the website
Step 2: Our friendly call centre staff will contact you within 48 hours to do a verification process and confirm all the details.
Step 3: Once the verification process is complete we can secure your booking.
Step 4: Once the payment is complete, you will receive a confirmation with all the flight details.
The Day Of Travel
Step 1: Arrive at the airport 2 hours before departure and proceed to the check-in counters.
Step 2: After check-in, you will be asked to fill in your details and sign a consent form.
Step 3: A specialist team member will accompany your child throughout the airport journey, assisting them through security, through boarding and to the aircraft.
Step 4: They will be met by our friendly cabin crew at the aircraft door.
Step 4: Upon arrival, another specialist team member will be at the aircraft door to welcome your child to their destination and guide them through the airport to their parent or guardian.
Important information:
- Please advise the pick-up person to print the slip and bring it to the airport along with a valid form of identification
- The designated drop-off person may only leave the airport once the aircraft is airborne.
- The drop-off and pick-up persons, as well as the minor, must have valid forms of identification on the day of travel.
- Please refrain from conducting online check-in for the minor, as the airport has already reserved a seat and will allocate it 24 hours prior to departure.