Customers are most welcome to bring along their own wheelchairs and other mobility aids. We request that you make application for Special Assistance at least 48 hours in advance of your flight. We will then gladly provide assistance to you with regard to your passage through the airport and onto your flight. Click here to complete the form.
You are also most welcome to bring your own mobility aids along with you. We will transport these in the front hold of the aircraft, and return them to you on the other side. Our assistance teams at the airport will gladly help you with this and explain where and how your aid will be returned to you on the other side.
Please ensure that you arrive at the airport at least 60min before the departure of your flight and proceed to our check-in counters where our team will meet you.