We’re big fans of our furry friends, and cats and dogs* can travel safely and comfortably with FlySafair thanks to our partnership with BidAir Cargo PetLounge. As trusted pet travel specialists, the PetLounge team ensures your companions are well cared for every step of the way.
To find out more, please visit our pet travel page.
*Currently, this service is only available for cats and dogs. We do not transport any other animals.
Service dogs
By the prior approval of FlySafair, Service Dogs (seeing eye, medical alert and psychiatric assistance) are carried free of charge, provided the Service Dog is travelling with the owner, and that the passenger is fully dependent on the Service Dog. Arrangements for the carriage of Service Dogs are to be concluded no later than 48 hours prior to flight departure. Passengers will need to provide supporting documentation (training certificates, registration, Service Dog ID, up-to-date vaccination). Additional requirements include a medical letter from your registered medical health practitioner for psychiatric assistance/medical alert Service Dogs. The Service Dog must be fully trained and harnessed and must be able to be seated on the floor in front of your seat. The aforesaid is further elaborated in our T's&C’s at www.flysafair.co.za/about-us/legal-ts-cs/terms-of-booking-carriage